Business Communication Services

Seamlessly Connected, Fully Integrated

Fully managed 3CX and Microsoft Teams Calling solutions, hosted on AWS or Microsoft Azure for 99.99% uptime. Backed by our expert Helpdesk to boost efficiency, elevate customer experience, and deliver seamless reliability.

Business Communications Services 

Redefining Business Connectivity.
Say goodbye to outdated hardware and hefty costs. With our cloud-based Business Communications Services, you’ll reduce expenses while unlocking powerful features that streamline communication and boost productivity.
  • Contact Centre Solutions

Deliver exceptional customer experiences with automated, cost-effective contact centre solutions. From advanced call routing to AI-powered insights, we’ll help you delight your customers without stretching your budget.

  • Law, Recruiting, and Accounting Solutions

Integrates with law, recruiting and accounting services specific software like Actionstep, Clio, and MyCase, enabling automatic call recording, transcription, and AI-generated summaries. Features include call and SMS management, team chat, and upcoming video conferencing capabilities.

  • Cloud Migration

Transitioning from on-premises systems has never been easier. Our expert team ensures your move to the cloud is smooth, secure, and without disruption, so your business keeps running at full throttle.

  • CRM Integration

Revolutionise your workflow with integrated CRM solutions. Automatically log voice interactions, provide your agents with contextual customer data, and create an effortlessly personalised experience for every caller.

  • Connect Multiple Offices

Operating across locations? No problem. XCELIT can integrate your offices—whether local or global—into a unified system, giving you the power of one seamless solution for all sites.

  • Audit and Advisory Services

Our advisory team conducts thorough reviews of your current communication infrastructure, identifying gaps and recommending the best solutions tailored to your unique environment.

How we work

Analyze

We review your current systems and identify pain points to understand your communication needs.

Demonstrate

Experience the possibilities with a tailored demonstration of how our solutions can transform your business.

Deploy

Once aligned, we implement your new communication system efficiently, minimizing downtime.

XCELIT Communications

By combining voice, data, and cloud technology, we deliver unified communication solutions that transform the way you connect and collaborate. With XCELIT, communication isn’t just a service—it’s a competitive advantage.