Managed VOIP (Voice Over Internet Protocol)
Effortless Business Communication, Wherever You Work
Seamlessly connected, fully integrated and built for performance.
XCELIT’s Managed VoIP solutions replace outdated phone systems with a flexible, cloud-based communication platform that’s scalable, secure, and tailored to your business needs.
Hosted on AWS or Microsoft Azure, our VoIP solutions deliver 99.99% uptime, advanced call features, and integration with 3CX or Microsoft Teams — all backed by our expert Helpdesk for end-to-end support.
Empower your business with crystal-clear calls, powerful collaboration tools, and unified communications in the cloud.
Business Communications Services
Redefining Business Connectivity.
- Auto-attendant & call routing
- Voicemail-to-email & call recording
- Call groups, ring strategies, and hold queues
- Mobile and desktop softphone support
- Team chat and video conferencing
- Microsoft Teams Calling & 3CX system integration
- All fully managed, all in the cloud.
Contact Centre Solutions
Deliver exceptional customer experiences with a cloud contact centre that scales as you grow.
- Advanced IVR and call routing
- Live call monitoring and whisper features
- Real-time reporting and AI-driven insights
- Integrates with popular CRMs and ticketing systems
Law, Recruiting, and Accounting Solutions
Integrates with law, recruiting and accounting services specific software like Actionstep, Clio, and MyCase, enabling automatic call recording, transcription, and AI-generated summaries. Features include call and SMS management, team chat, and upcoming video conferencing capabilities.
Cloud Migration
Make the move from on-prem PBX to cloud VoIP without downtime. Our team ensures your migration is smooth, secure, and fully managed.
CRM Integration
Revolutionise your workflow with integrated CRM solutions. Automatically log voice interactions, provide your agents with contextual customer data, and create an effortlessly personalised experience for every caller.
Connect Multiple Offices
Connect your local or global offices into a single, unified VoIP system, enabling seamless internal calling, shared directories, and centralised management.
Audit and Advisory Services
Our specialists conduct in-depth telephony infrastructure audits, recommending best-fit VoIP solutions aligned with your growth plans, security requirements, and budget.
How we work
Analyse
We review your current systems and identify pain points to understand your communication needs.
Demonstrate
Experience the possibilities with a tailored demonstration of how our solutions can transform your business.
Deploy
Once aligned, we implement your new communication system efficiently, minimising downtime.
XCELIT Communications
By combining voice, data, and cloud technology, we deliver unified communication solutions that transform the way you connect and collaborate. With XCELIT, communication isn’t just a service—it’s a competitive advantage.
Hosted PBX & SIP Trunking Solutions
Flexible, Scalable, and Designed for Modern Business Communication
Whether you're moving away from legacy systems or starting fresh, XCELIT provides fully managed Hosted PBX and SIP trunking solutions that keep your business connected with clarity, security, and control. Our cloud-based PBX (Private Branch Exchange) replaces traditional phone systems with a virtualised, software-driven platform, eliminating the need for expensive on-site hardware while delivering advanced call features and remote flexibility. With SIP trunking, we route calls securely over the internet, giving you greater call quality, cost savings, and the ability to scale instantly as your team grows.Why Choose XCELIT for VoIP?
- 99.99% uptime on Microsoft Azure or AWS
- 24/7 expert support and onboarding
- Customised setup for your business workflows
- Integrations with Microsoft Teams, CRMs, and industry platforms
- No hidden fees, flexible pricing, and full scalability
AI Voice Agent Solutions
Answer Smarter. Serve Faster. Speak Human.
Boost productivity, reduce wait times, and stay available 24/7 — with AI-powered voice automation.
XCELIT’s Natural Language AI Voice Agent solution brings automation to your phone system, enabling real-time conversations that sound natural, work intelligently, and scale effortlessly.
Whether it's for customer support, appointment scheduling, lead qualification or internal routing, our AI agents help you handle high call volumes without extra headcount.
XCELIT Communications
By combining voice, data, and cloud technology, we deliver unified communication solutions that transform the way you connect and collaborate.
With XCELIT, communication isn't just a service, it's a competitive advantage.
Ready to Modernise Your Business Phone System?
Contact our VoIP experts today for a no-obligation demo.
Get in touch with us to discuss your needs with a human — no bots, no waiting.
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